Shipping Policy

This Shipping Policy explains how META GLOBAL SOLUTIONS LLC, doing business as Track&Finders, handles orders placed through trackandfinders.com.

Order Preparation

Orders are prepared for shipment after payment has been confirmed and the order information has been reviewed.

We do not guarantee a specific processing period or delivery date. Preparation and delivery may vary depending on the order, destination, carrier capacity, customs procedures, and other circumstances outside our control.

Shipping Destinations

Available shipping destinations and shipping options are shown at checkout. If a destination is not available at checkout, we may be unable to ship there.

Delivery Information

Customers must provide a complete and accurate shipping address. Track&Finders is not responsible for delays, failed delivery, or additional charges caused by incorrect or incomplete address information.

Once an order is transferred to the carrier, delivery is controlled by the carrier and may be affected by weather, customs, public events, address issues, service interruptions, or other external circumstances.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer’s responsibility.

Lost, Damaged, or Missing Orders

If an order appears to be lost, damaged, or missing, contact support@trackandfinders.com with your order number and delivery details. We may request photographs, carrier information, or other documentation to investigate the issue.

Contact

For shipping questions, contact:

META GLOBAL SOLUTIONS LLC
Track&Finders
support@trackandfinders.com